FAQ
About Function
About Use
About Buy
Refund Policy
License Code
What's the difference between the free version and the paid version?
Trial and formal versions have almost the same functionality. The only difference is that the trial version can scan your IOS device, iTunes or icloud to find the data you deleted or lost, and you can preview the data lost and deleted after the scan is completed; The official version not only previews the data you want to retrieve, but also restores it.
Can I use this software to recover chat messages from social software?
Yes, Tiger data recovery (iOS) software for IOS devices supports data recovery of chat messages from social software such as WhatsApp, KIK, line, Viber, wechat and QQ.
Can I recover photos or other attachments in the lost chat software?
sure.
Can I recover lost photos or videos from my IOS device?
No IOS data recovery tool can recover real photos / videos from IOS devices. This is also due to Apple's technical limitations.
At present, our software can only recover photos / videos in "recently deleted".
At present, our software can only recover photos / videos in "recently deleted".
Can I recover or save the data I find back to my IOS device?
Because of Apple's technical limitations, data recovery to IOS devices is prohibited.
Is there a 100% guarantee that my files can be recovered?
No data recovery company can provide such a guarantee. However, as long as the files are not damaged or covered, our products can recover them.
Can it run on IOS devices with broken or black screens?
Under normal circumstances, you can only use our product to scan the device if the IOS device agrees to "trust" the linked computer. Otherwise, you will have to recover the lost data from your iTunes or icloud backup.
Can I use this software to recover Facebook data?
Facebook is not currently supported.
If the iPhone enters recovery mode, can it recover the lost data?
If the IOS device cannot exit from recovery mode, it must scan the iTunes or icloud backup to recover the lost data.
Can I restore the data after the iPhone is restored to factory settings?
If you do not check the data erase option during the reset process, the data is still complete and recoverable. Otherwise, the lost data will not be recovered at all.
If iPhone is disabled, how to recover data?
If you can't access the data on a disabled IOS device, our software can't help you recover files directly from the device. You should get the data back from your iTunes or icloud backup.
Why can't the APP recover all the lost data?
If you are using the device all the time after data loss, the temporary memory used by the mobile phone to store the deleted information will be less and less. At this time, the old data will be covered by new data written constantly, and it is difficult to find the old data.
Note: when your data is lost, it is recommended that you do not use your mobile phone for a long time.
Note: when your data is lost, it is recommended that you do not use your mobile phone for a long time.
Is it possible to install Tiger data recovery (iOS) APP on my iPhone or iPad?
Tiger data recovery (iOS) can only run on the computer, not on the iPhone or iPad.
Can tiger IOS data recovery restore encrypted backup of iTunes?
If you have a password, it can be recovered.
Can I still use iTunes to synchronize data with my device after losing my phone?
We really don't recommend you doing this. Because after synchroizing, the iTunes new data will cover previous data, and all the previous data will got lost. Then Tiger data recovery (iOS) can't help you to recover the lost data.
Can I recover the locked IOS device?
If your computer has been trusted by an IOS device, and the computer has installed Tiger data recovery (iOS) APP, and the device has not been restarted since you trusted the computer. In this case, it is possible to reconnect your device and recover the data.
Under this premise, even if the tiger IOS data can't be connected to your IOS device, you can still recover the deleted data by restoring the backup of iTunes or icloud.
Under this premise, even if the tiger IOS data can't be connected to your IOS device, you can still recover the deleted data by restoring the backup of iTunes or icloud.
Can you recover data from a damaged IOS device?
If the device is broken, it can only be recovered from a data backup from iTunes or icloud.
Can I recover my data on the device if my iPhone is black or dead?
If you want to recover from a device, the iPhone must first be connected to the software. We suggest that you download the trial first, then try connecting to the iPhone to see if you can connect successfully.
Whether it can support iPhone13 or ios15?
Sure.